Please note: “Days” are measured in “business days” or, from Monday to Friday.
PAYMENT POLICIES FAQ
PROTECTION
How does RRB protect your payment information?
We currently use [INSERT WITH UPDATES] to process payments on our site. You can read their privacy policies below:
[UPDATE LATER]
PAYMENT METHODS & PROCESS
Please note: “Days” are measured in “business days” or, from Monday to Friday.
Which credit cards does RRB accept?
Red Rice Books accepts Visa, Mastercard, American Express and Discover cards; ApplePay, GooglePay, Microsoft Pay, Click to Pay, and PayPal. The billing address that you provide must match the address that appears on your [credit] card statements. Customers may see a pending charge at the time a purchase for books and other items is made; however, the card will not be charged until your order is complete and ready to be shipped.
Which gift cards does RRB accept?
We only accept store-branded gift cards. Gift Cards will be available in due time.
What if my gift card does not cover the cost of my order?
You may split payment with a gift card and another method of payment when gift cards become available.
When will I be charged?
We require 48-72 hours (2-3 days) processing time from the time you place your order before it can be invoiced and shipped from our warehouse. You will receive an automated shipping confirmation email once your order has shipped. Your [credit] card will be charged after the order is complete, just prior to shipping although you may see a pending charge from our bookstore prior to receiving a shipping confirmation. Remember, delivery expectations take effect after your order has shipped, not from the time of purchase.
OTHER CONSIDERATIONS
If you are interested in supporting RRB outside of our online store, we encourage you to visit one or more of our affiliate sites. Please review related policies on affiliate sites before purchasing.
What if I want to donate to RRB?
At this time, we are not accepting any physical donations. We do accept the following donations:
Donations to our PayPal account
How do I get a refund?
All information about refunds can be found on our “Shipping Policy” page.